AI Customer Support Agent
Meet Sarah — an AI voice agent that answers customer calls 24/7. She looks up orders, searches products, processes refunds, answers FAQs, and transfers to your team when needed.
Demo business: Nexus Electronics — Try any scenario below
What a Real AI Customer Support Agent Handles
Sarah isn’t just answering questions — she’s taking action. In this live demo, she’s configured as the support agent for Nexus Electronics, a fictional electronics retailer with real order data, real product inventory, and real return policies. Call in as a customer and ask her to look up an order, check stock, process a refund, or escalate to a manager. Every response is generated in real time, every interaction is logged, and every caller leaves with a resolution — not a voicemail. This is what 24/7 automated customer support looks like when it’s done right.
What Sarah Can Do
A complete AI customer support agent that handles real tasks — not just answers questions.
Order Status & Tracking
Callers provide their order number or phone number. Sarah looks up their order and reads back the status, tracking number, expected delivery, and any delays — in real time.
Product Search & Info
Customers ask about products by name or category. Sarah searches the catalog and provides pricing, availability, specifications, and alternatives if something is out of stock.
FAQ & Policy Answers
Return policies, shipping rates, warranty info, troubleshooting — Sarah answers from a knowledge base, naturally and conversationally. No phone trees or “press 1 for…”
Refund & Return Processing
Sarah verifies the order, checks the 30-day return window, confirms with the caller, and initiates the refund — all in one call. The customer gets a confirmation immediately.
Human Transfer
When a situation needs a human touch, Sarah transfers the call with full context — so the customer never has to repeat themselves. Works with any phone number or call center.
CRM & Analytics Dashboard
Every call is logged with caller info, issue category, resolution, and sentiment. Your team sees real-time analytics on call volume, top issues, and customer satisfaction.
Try These Scenarios
Click “Talk to Sarah” above and try saying any of these:
Demo Business: Nexus Electronics
This demo uses a fictional electronics store with real customer data, orders, and products.
Try using the phone number 604-306-4000 or any order number from ORD12345 to ORD12354.
All data is simulated. No real transactions are processed.
Traditional Support vs AI Customer Support
❌ Traditional Call Center
- Customers wait on hold for 5-15 minutes
- Limited to business hours only
- $15-25/hour per agent plus training
- Agents need to search multiple systems
- Inconsistent answers between agents
- No memory of previous interactions
✅ AI Customer Support Agent
- Instant answer — zero hold time
- Available 24/7/365
- Flat monthly rate, unlimited calls
- Instant access to orders, products, and policies
- Consistent, accurate answers every time
- Remembers every caller automatically
See the Support CRM in Action
Every call the AI handles logs to a live dashboard — tickets, orders, customers, refunds, product catalog. Take a look at what your backend would see.
View Support Dashboard →Demo password: demo2026
Ready to Automate Your Customer Support?
Get your own AI support agent — customized for your business, live in 1-2 weeks, starting at $299/month.
Book a Demo